WE REGRET TO INFORM YOU

WE HAVE PAUSED THE ACCEPTANCE OF CLIENT INTAKE APPLICATIONS TILL 1 MAY

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Due to the overwhelming demand for navigation and transition support for serving and ex-serving veterans and partners and our desire to maintain a high standard of support, we are pausing accepting Intake Applications until 1 May.

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We have had to hold off on accepting more Intake Applications for support until we can determine how to adapt our processes to meet the demand best in the short term. We expect the demand to increase in the medium term. In the long term, we will wait to see what happens to the Royal Commission into Defence and Veteran Suicide Recommendation (86) for ongoing operational funding. Our current capacity will be significantly reduced but sustainable at a much lower level until that funding becomes available.

 

Our priority is to ensure we provide the best service to our current clients, which would diminish if we were to take on any more clients now.

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We hope to be able to expand operations when a plan for the future of the DVA’s 17 Veterans' and Families' Hubs around Australia is implemented.

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​Our sincere apologies for any inconvenience.