A local Aboriginal artist and veteran became aware of this fellow veteran and Torres Strait Islander who was in a very bad way. He phoned The Oasis Townsville to advise he was bringing the veteran in. A meeting was arranged with a Planning Coordinator. We also engaged a Wellbeing Advocate from RSL QLD to meet with the veteran, given the level of support likely to be required.

Someone in the veteran community encouraged the spouse to attend The Oasis. This person personally brought the spouse in and called ahead of time to ensure one of the Planning Coordinators was available upon their arrival.

Trevor (not real name) enjoyed a coffee and a chat with one of the Planning Co-ordinators and as the veteran learned more about The Oasis, became increasingly interested in social connections.

A Plans and Linkages Coordinators at Homebase got to the bottom of his concerns and anxieties. We discovered that support and a suitable place to live were the key concerns. Ron was given the full intake support and in 30 min felt we had all of his issues undercontrol. our Plans and Linkages Coordinators found , suitable rental accommodation, he realised he could come back to Homebase anytime, and he was happy.

The veteran attended The Oasis, very distraught and presented with suicidal thoughts. A Planning Co-ordinator quickly reached out to experts in the field; this included a financial advisor from Evergreen Financial and Veteran Legal Services. The veteran was advised this would be looked into for them as a matter of urgency and someone from The Oasis would be in touch.

A good friend of Stuart's brought him into The Oasis, but in Stuart's words, "dragged him into The Oasis." One of the Planning Co-ordinators met with Stuart and straight away linked him in with Open Arms for his mental health. Stuart's DVA White Card was also applied for and the claims process was started. Again, in Stuart's own words, "The Oasis gave me hope and a light at the end of the tunnel, helping me navigate the system and getting me in the right direction to get fixed." The Oasis also introduced Stuart to TAFE QLD and courses he could do for free, to upskill and make him more employable as well as organised a resume for him.

The veteran was linked in with the Employment Co-ordinator who assisted them in having their resume overhauled, cover letter created and interview skills refined through a professional company at no cost. The veteran was also linked in with a Planning Co-ordinator. Through this connection the veteran was introduced to RSL QLD for wellbeing and financial assistance, and free financial counselling, to make the most of the savings the veteran had left.

Peter is a frequenter of Homebase and has his favourite corner inside. He has been a frequent visitor and at first was not very talkative, but after some work by different members of Team Oasis, he opened up. Despite his mental health struggles and feelings of a lack of entitlement to belong to the veteran community, he returns to what he refers to as his 'Third Place" as he feels safe and welcome at Homebase.

Hamish came to Banjos one morning and got speaking to a staff member about opportunities to get out of the house and meet some people. He had heard about Banjo's breakfast through other support workers who had attended with clients so Hamish thought he would take a bus over to Fairfield then walk down the 3 kilometre walk to the centre.

Ben was one of our first 'social prescriptions' from a psychologist. He was referred to us to see if we could connect him up to others who had similar interests and met to engage in activity as a group.